Over 100,000 e-baby users, parents save millions of hours of their time

The Prime Minister of Serbia, Ana Brnabic, attended the presentation regarding the conclusion of the second phase of the project “Baby, Welcome to the World”.

Thanks to the project, also called E-Baby, parents can now apply for family allowance at maternity hospitals, i.e. before their baby leaves for home, with over 130,000 babies registered with the programme so far. This has saved parents a total of 910,000 hours spent on collecting and submitting family allowance documents, and close to 320 million dinars in costs.

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Apart from PM, the presentation was also attended by the Health Minister, Zlatibor Loncar, Labour, Employment, Veteran and Social Affairs Minister, Zoran Djordjevic, Minister without Portfolio in charge of Demography and Population Policy, Slavica Djukic-Dejanovic, while the host of the event was Director of the Office for Information Technologies and Electronic Administration, Mihailo Jovanovic.

On the occasion, the Prime Minister underlined that from now on, parents, regardless of their place of residence, could register their baby with the Birth Registry, as well as the baby’s residence, apply for healthcare card and submit a request for family allowance at maternity hospitals, even before babies are discharged from the hospital.

The information system “Baby, Welcome to the World” integrates the data from the maternity ward, social welfare centres, child care services, the databases run by the Ministry of State Administration and Local Self-Government, the Ministry of Internal Affairs, the Central Registry of Compulsory Social Insurance and the State Health Insurance Fund. This information system is unique and does not exist in any country of the European Union.

Earlier, in order to register the birth of their baby, parents had to visit various offices in their respective municipalities, police station, State Health Insurance Fund branch office, and city secretariats. In order to do everything that was required to register the baby’s birth, parents spent a total of 7 hours waiting at various government offices.  Today, the whole procedure is completed at maternity wards in less than 15 minutes. All documents are delivered to parents to their home address for free, and parents receive all the needed information via SMS or e-mail address.

This service saves time and money and makes it easier for parents to register their child, because the procedure is faster and simpler.

The information system “Baby, Welcome to the World ” is one the best example of electronic government – it makes public administration more efficient and helps to ensure an easier and better quality of life for citizens.

(B92, 06.02.2019)



This post is also available in: Italiano

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