New digital platform for issuing permits and licenses, eDozvola to be launched soon

The Serbian government’s Office for IT and eGovernment and the Business Environment Improvement Project, implemented in Serbia by the International Finance Corporation (IFC), a member of the World Bank Group, with the support of the Good Governance Fund of the United Kingdom and the British Embassy in Belgrade, have announced a new digital platform, eDozvola (ePermit), for issuing of permits, licenses and approvals that businesses need.

Thanks to the new digital platform, 100 procedures will be digitized in the first phase, 30 in the first half of 2020 and the other 70 by the end of 2020, which will save a lot of time and money for the state.

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“Furthermore, what’s important for the business sector and the state is that the new platform will unify the existing services and grow into an all-encompassing platform for the issuing of electronic permits. Thanks to the new platform, the state will be able to digitize various administrative procedures in the future as well,” the Office says on its website.

Before, each administrative procedure that companies had to go through entailed spending a lot of time in queues. Now, certain procedures are partially digitized and can be carried out online, through digital services, whereas certain steps, such as filing requests, making payments or picking up the permit, still need to be done in person.

Thanks to the eDozvole platform, a total of 1,750 administrative procedures – licenses, permissions, approvals and other procedures – will be simplified and close to 100 different licenses can now be issued online.

This not only improves the conditions for doing business in Serbia, but it also eliminates practices that adversely affect competition rules. In addition, some 600 licences, approvals and concessions are expected to be simplified in the future.

(Vecernje Novosti, 11.12.2019)—na-jednom-mestu-100-procedura


This post is also available in: Italiano

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